In 2016 Charter Communications launched a low-income broadband service called Spectrum Internet Assist. Spectrum Internet Assist provides speeds of 30 Mbps downstream and 4 Mbps upstream for $14.99 monthly to low-income seniors. The offering is considerably faster than low-income broadband offerings that have been available until now and considerably less costly than a typical broadband service offering equivalent speeds.

To qualify for the services, candidates have to have either one of the following applies to them:

  • Must be a recipient of The National School Lunch Program (NSLP); free or reduced cost lunch
  • Must be a recipient of The Community Eligibility Provision (CEP) of the NSLP
  • Must be a recipient of Supplemental Security Income ( ≥ age 65 only)

To qualify, customers also must not have had a Charter, Time Warner Cable or Bright House Network broadband subscription within 60 days of signing up. Credit ratings will not be considered but customers must settle any unpaid balances with any of those three companies – all of which are now part of Charter – before they can receive Spectrum Internet Assist.

Below is a list of all that is included in the service offer:

  • High-speed 30 Mbps Internet with no data caps
  • Internet modem included
  • No contracts required
  • Add in-home WiFi for $5 more per month




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