What is Seasonal Status?
Seasonal status permits low maintenance inhabitants to put their Spectrum TV, Internet and Voice benefits on hold for a low month to month charge, without the issue of dropping and after that reinstalling administration. For more data or to put your record in Seasonal status, get in touch with customer service.
Highlights and advantages of Seasonal Status?
Setting your record on a Seasonal arrangement while you’re away enables you to keep your telephone number, email address, voice message, Spectrum Receiver and other TV, Internet or Voice hardware. You’ll additionally have the capacity to get to your Spectrum.net record to pay your bill on the web and browse your email, phone message and record status.
Seasonal Status availability to Spectrum customers:
Seasonal status is just accessible to existing clients on favorable terms, including Spectrum Internet Assist and Earthlink clients. Seasonal status may not be accessible for all administrations. Administrations incorporated into Spectrum Community Solutions accounts aren’t qualified for Seasonal stat.
Prerequisites of Seasonal Status?
You’re required to keep your record ebb and flow while on a Seasonal arrangement. You’ll have to give a sending address to charging purposes or select in Auto Pay. In the event that you miss an installment or neglect to keep your Spectrum account ebb and flow while on a Seasonal arrangement, you’ll be liable to typical disengagement strategies.
You can place your account in Seasonal Status once every 12 months. Seasonal status can range from two to nine months in duration. When placing your account on a Seasonal plan, you’ll be asked to provide start and end dates, as well as a forwarding address, phone number and email.
Can I change my scheduled end date?
You can change the end date of your Seasonal plan up to one business day prior to the initial end date, without exceeding the nine month maximum.
How Seasonal Status Works?
Range offers two dimensions of Seasonal administration which changes dependent on regardless of whether you have a home security framework. A low month to month expense will be connected to every one of your Spectrum administrations set on a Seasonal arrangement.
(Scenario A) – If you don’t have a home security system, your Seasonal plan will include:
- Limited Basic TV
- The Guide (No VOD or PPV)
- The Spectrum TV app (limited access)
- Email (remote access)
- Security Suite
- Inbound calls
- Calls to 911/611
- Voicemail (if subscribed)
Note: Under this plan, you won’t have access to the Internet for the duration of your Seasonal status.
(Scenario B) – If you do have a home security system, your Seasonal plan will contain all of the features from Scenario A and the below:
Internet speed of 1 Mbps download and 3 Mbps upload
- In-Home WiFi (if subscribed)
- Out-of-home WiFi access
- Current Voice services
Features Not Included on Seasonal Status:
Certain Voice features aren’t included:
- Call Forwarding
- Call Blocking
- Do Not Disturb
- Distinctive Ring
- Call Waiting
- Simultaneous Ring
- Backup Phone
California LifeLine Voice customers aren’t eligible for Seasonal status. However, they can disconnect their Voice service and then reapply for California LifeLine when they return.